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How to edit your canvas

  • To add a note please click 'Insert' in any canvas segment or double click in any segment.
  • Color: Use the color picker to show note connections.
  • For earlier versions of your canvas: click Canvas History (right side).
  • Share: To share the canvas with your team click Share Canvas (right side).
  • Export: See Import/Export in the footer (PDF & image export available in the 2.0
  • Check your email inbox for a mail called "Canvas links" for all further access info!
  • Security: Restriction of access to this canvas to invited members only is possible with Canvanizer 2.0
  • There is also a FAQ: Canvanizer FAQ
  • Enjoy canvanizing :-)

PRE-SERVICE PERIOD

SERVICE PERIOD

POST-SERVICE PERIOD

Advertisement/Public Relations ?    Insert

  1. How is the service proposition communicated by the service provider?
Test 1234 Edit  [x]

Hier steht ein USP

Social Media ?    Insert

  1. Which pre-service information can people access through social media?
Word-of-mouth ?    Insert

  1. What do friends, colleagues and family actually communicate about the service and/or service provider?
Past Experiences ?    Insert

  1. Which experiences do people have with (similar) services and/or service providers?
Service Journey ?    Insert

  1. Which touchpoints do customers experiences during the service journey?
Customer Relationship Management ?    Insert

  1. How do the service provider follow-up with customers?
Social Media ?    Insert

  1. What do customers communicate about the service and/or service provider through social media?
Word-of-mouth ?    Insert

  1. What do customer tell their friends, colleagues and family about the service and/or service provider?
Expectations ?    Insert

  1. What are (potential) expectations towards the service and/or service provider?
Experiences ?    Insert

  1. What are the individual experiences customers have with the service and/or service provider during the service period?
Satisfaction/Dissatisfaction ?    Insert

  1. Customers individual assess the service by comparing service expectations with their personal service experiences
Brainstorming Space ?    Insert Brainstorm Mode

  1. What are you temporary Brainstorming notes?
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