Netflix

created by [email protected]

Key Partners

  • Intellectual property license holders
  • Device manufacturers
  • (Mobile) internet providers
  • App stores
  • Entertainment "guildes"
  • Government
  • Brands
  • gift card retailers

Intellectual property license holders

Device manufacturers

mobile smart tvs set-top boxes

(Mobile) internet providers

App stores

Entertainment "guildes"

Government

Privacy Child protection

Brands

Product placement partners

gift card retailers

Key Activities

  • Streaming content
  • Managing platform and apps service levels
  • Producing content
  • Negotiating content licences
  • Developing/maintaining analytics
  • Marketing

Streaming content

Managing platform and apps service levels

Producing content

Negotiating content licences

Developing/maintaining analytics

Marketing

Value Proposition

  • Content you like
  • Watch whenever you like
  • Legal and safe access to new and exclusive shows/films
  • Advert free
  • Binge watch shows
  • Watcheable on anything with a screen and an internet connection
  • Download to watch offline
  • safe ad-free children's channel

Content you like

Watch whenever you like

Legal and safe access to new and exclusive shows/films

Advert free

Binge watch shows

Watcheable on anything with a screen and an internet connection

Download to watch offline

safe ad-free children's channel

Customer Relationships

  • Subscription levels
  • Suggest to discover
  • Exclusive shows (lock in)
  • Free month

Subscription levels

Also including nudging strategy through registration

Suggest to discover

Exclusive shows (lock in)

Free month

bait-and-hook system to convert non-subscribers to subscribers

Customer Segments

  • Quality audio-visual consumers
  • Niche content consumers (comedy, drama, ...)
  • Parents with young children

Quality audio-visual consumers

Niche content consumers (comedy, drama, ...)

Parents with young children

Key Resources

  • Distribution platform and apps
  • Content
  • Relationship with license holders (incl. legal)
  • Consumption data
  • Suggestion algorythm & data scientists
  • Brand
  • Creative talent
  • Awards

Distribution platform and apps

Content

own and third-party IP

Relationship with license holders (incl. legal)

Consumption data

Suggestion algorythm & data scientists

Brand

Creative talent

Awards

Channels

  • Advertising
  • Gift cards in supermarkets
  • Streaming
  • Any device
  • Helpcenter

Advertising

targeted media advertising (mainly print & online)

Gift cards in supermarkets

Streaming

Any device

Helpcenter

FAQ function callcenter live chat

Cost Structure

  • Digital streaming and analytics platforms development and maintenance cost
  • License fees
  • Production costs
  • Marketing costs

Digital streaming and analytics platforms development and maintenance cost

License fees

Production costs

Marketing costs

Revenue Streams

  • Subscription fees (different levels)
  • Gift cards
  • Netflix series merchandise
  • Product placement
  • Selling customer analytics
  • Syndication and DVD aftermarket

Subscription fees (different levels)

Gift cards

Netflix series merchandise

Product placement

Selling customer analytics

Depending on legal context of the region

Syndication and DVD aftermarket

Brainstorming Space