Amazon

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Key Partners

  • Standalone companies

Standalone companies

Standalone companies that sell trough Amazonhdhdhbdbdb

Key Activities

  • Maintaining high listing on Google

Maintaining high listing on Google

Whenever someone is looking for a product or looking to purchase something on Google, Amazon is usually on top.hdhd

Value Proposition

  • Marketplace
  • Customer Service

Marketplace

Amazon is a 24/7 marketplace or online ware house offering a large collection of items.

Customer Service

Amazon has a 12/7 availability for customer service, including livechat & phone.

Customer Relationships

  • Support & compensation

Support & compensation

Amazon tends to compensate fast for small mistakes or losses, maintaining good customer relationship and more reason to stay.

Customer Segments

  • Reach

Reach

Amazon has a insanely big reach and knows how to put a product based on past product views.

Key Resources

  • Amazon Warehouses

Amazon Warehouses

Amazon their key resources are the standalone companies that do business trough them and ofcourse production of their own product line.

Channels

  • Mouth to mouth

Mouth to mouth

The biggest influx of customers is usually trough mouth to mouth

Cost Structure

  • Warehouse maintenance

Warehouse maintenance

Maintaining the countless warehouses Amazon has costs money, also logistics from the warehouses cost money.

Revenue Streams

  • AmazonBasic
  • Fees
  • SEO de Google

AmazonBasic

Amazon also has their own line of products which is AmazonBasic.

Fees

Amazon makes a lot of money from fees that the third party sellers pay for advertisement & product delivery.

SEO de Google

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