Baskin Robins
Problem
Top 3 ProblemsBaskin Robbins is performing much slower than its Parent company Dunkin Donuts. This year Dunkin Donuts opened 371 stores in the US while Baskin Robbins only opened four in the US. #2Lack of sufficient revenue stream when compared to parent company's such as Dunking Donuts. Baskin Robbins streamed 6% of annual revenue while Dunkin Donuts was responsible for 74%. #3lack of expansion and growth |
Solution
Top 3 SolutionsSlow growth is good. Baskin Robbins will continue to expand at a slow pace and expect growth results over the years. Expanding too quickly will harm their image and their ice cream services will become irrelevant. Baskin Robbins will expand to international countries. #2Although revenue streams are not as high as their parent- company, their presence outside the U.S will offer growth opportunities to this franchise. #3International countries are favoring expansion plans for Baskin Robbins. Their customer segment is very differently outside of the U.S, however it will be very successful. |
Unique Value Proposition
America's Favorite Neighborhood Ice Cream ShopDifferentiate our ice cream from other existing competitors and appeal to our customer's needs. Customer SatisfactionBaskin Robbins is unique. We meet our customer's needs, we have a variety of flavors and attain our customer's opinions. We strive to meet our mission the best quality of our ice-cream. |
Unfair Advantage
AdvantageOur promotions and coupons offered to our loyal customers develop a strong relationship with each individual. AdvantageAdditionally, our ice cream is present at your local grocery stores. Spreading national awareness of our brand. |
Customer Segments
1. CustomersCustomers located in every community in which our stores are located. 2. New partnershipsIndividuals who are looking to invest in a different working environment |
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Key Metrics
Value MetricsSpread brand awareness |
Channels
Social media- Facebook |
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Cost Structure
New Store Development InvestmentRequirements for New Store Development: |
Revenue Stream
Revenue Model-investors. |
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