Frequently asked questions

Here we would like to answer your most frequently asked questions about both versions of Canvanizer – the free Canvanizer and the Premium Version Canvanizer 2.0. If you have any other questions please drop us a message below.

Canvanizer Questions

How secure are my canvases?

We realize how important your data is to you! For this reason we use a technique called crypto-URL. This means that no one can guess or find your canvas via Google. Only people you send the link to, will be able to find the canvas. Unfortunately revoking that access means you have to copy your canvas and delete the “old” one.
Your data can not be intercepted easily, as we use SSL-encryption.
As Proud Sourcing GmbH, the company behind Canvanizer, is a German incorporated company, everything we do falls under German privacy laws. These privacy laws are some of the strictest in the world and we make sure to comply with them fully and do even more, where we can, i.e. only use German servers.
Theoretically it is possible for us to access your data. But we ensure that only a small amount of people can access the server at all (2 people at the moment) and we never look into the personal data, but rather need the access for bug fixing purposes. Unfortunately there is no standardized technology available at the moment to only send fully encrypted data to our servers that your collaborators can then decrypt again.
At this time, if you have really critical data, we recommend using Canvanizer during your brainstorming process. After you’re done, export your data via the .csv option and delete the canvas online. This will ensure that someone is not accidently still accessing your data. If you need to work on it again, you can re-import the data from the .csv file.
We do realize that you and many of our other users wish for higher security, as this is important data for you. That’s why we are preparing a big release with more security layers and many more features for the next months. Be on the lookout.

How can work together with my team?

Upon creation of a new Canvas, you will receive two different URLs to that canvas. Why are there two links?

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Canvas admin link is the unique administration URL you need to keep or share with co-working partners. Using this URL to access the canvas mean you have the control to do everything like: add new notes, move notes, remove notes…or even change owner email and share the canvas with somebody else.

Canvas public link is another unique URL you can share with people you want them to read the content only. Your visitors to your canvas via this kind of URL cannot make any change or remove anything from the canvas.

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Tips: Although public link and admin link are different in URL and the way they are used. They are both synchronized with the latest update to the canvas. This means every update you and your business partners make to the canvas, it show instantly the result on the Public canvas for your audience too.

Hint: The 2.0 features a full user login, so you don’t need bookmarks or check your emails to get back to your canvases.

Where can I login?

The 1.0 works with links only. Every time you create a canvas we’ll sent an email to the address you provided upon creation. You can either check your emails for a mail with the subject “Canvas links” or use the “Forgot links” function in the footer to rerequest this mail if you lost it.

The 2.0 has a full featured user login, so while there are still links to easily share with your team, you do not need to keep track of them, all can be found in one place. This is especially handy, when you have several canvases.

I can’t find my canvas?

If you can’t find your canvas you created, please check your email account and search for an email with the subject “Canvas links”. It could also be in the SPAM folder.

If you don’t have this email or deleted it, you can rerequest it by using the Forgot Links function in the footer.

If you did sign up for Canvanizer 2.0 then you have a login and do not need these emails. In case you have forgotten your password, you can reset it at the same place, where you login into the 2.0.

How can I print / export my canvas

1.0:

You can always use the browser print function. Our you use the text export function to print each segment differently on a sheet of paper through Word, e.g. if you want to arrange it on a big physical paper canvas.

2.0

The 2.0 features PDF export and basic image export (early version, we’re still working on this). All the other export functions from the 1.0 are there also.

Where is the email you proposed to send?

In case you are using the 1.0 and are missing the canvas links or need an overview of all the canvases you created over the years, you can use the “Forgot links” function in the footer of the canvanizer.com homepage.

If you have just signed up for the 2.0 and did not receive the initial setup mail, please also check your spam folder. You can request it again using the “Password Reset” function available at https://next.canvanizer.com/login

Is there a free version of Canvanizer?

Yes, Canvanizer 1.0 has always been free of charge. We will always have a free version available, so there is no risk of loosing access to your data in case you don’t want to use the 2.0 again. As we are still not feature complete and there is no subscription running, it’s even easier, just support us once and keep using the 2.0 🙂

You can find the free 1.0 directly at https://canvanizer.com

Check out the 2.0 at https://next.canvanizer.com

Who is behind Canvanizer?

Canvanizer was created by one of the organisers of the Nuremberg Startup Weekend in 2011 with the first need and prototype dating back to late 2010. We just needed a collaborative tool for remote teams to brainstorm together. So we started it out of our own needs. The company Proud Sourcing GmbH is under german jurisdiction with offices in the Rhein Main Area (Ingelheim, 60km from Frankfurt) and Nuremberg (180km distant to Munich).

Can I suggest a new canvas template?

Yes you can, currently we are focussing on finetuning the 2.0, so there are some features we want to add before adding new templates, but there are already ideas for new templates. Please tell us, what template you miss, so we can priorize according to you, our users and supporters!

Where can I get in touch for feedback?

Please get in touch with support. We’d love to hear from you. Our “Mr. Canvas”, Stefan, tries to answer as many emails, as he can, personally. We have been dedicated to Canvanizer for so many years now and continue to develop it based on your feedback.

How can I delete my canvases / data?

In the 1.0 there is a secret “All my canvases” page. You’ll find it in the mail titled “Canvas links” (which you can request again with the “Forgot links” function. There is an [x] close to each canvas which allows you to delete your canvases.

In the 2.0 you can delete your canvases straight from the workspace using the gearwheel icon that shows all available actions for the canvas.

How can I create a copy of my canvas

Creating a copy of your canvas is possible at any time in both versions.

In the 1.0: Click the “Copy Canvas” function in the footer while viewing the canvas

In the 2.0: Go to the workspace which the canvas belongs too and click on the gearwheel icon to find all canvas related functions.

As a shortcut you can also create a copy from any point in time when you are viewing a past state of a canvas using the history view.

Canvanizer 2.0 Questions

Is the 2.0 feature complete?

In short: no! We are not yet feature complete yet and keep improving it all the time. You can read about all the latest updates to Canvanizer 2.0 in our Blog. We release updates all the time, from small finetuning that removes an unncessary click here or there to bigger main features such as the workspaces.

This is why there is currently no subscription, if you chose to sign up for the 2.0 you make a one-time payment only that supports the development. Only when we are feature complete, your regular year will start, so you can sign up now and use it for well over a year. Only after that you’ll have to decide if you’d like to continue to use the 2.0. In case we change the prices, you’ll have the lifetime guarantee of the early supporter bonus.

What exactly is a Workspace?

The “workspace” is the project space where your canvases for a project live.

When you want to collaborate on a project with your team, and you’ll need more than one canvas (which you should), then you can invite your team into the workspace and all canvases within this workspace are automatically shared with your team, which provides very smooth collaboration. You can also invite members with viewer permissions only, so they cannot change the canvases but still provide feedback through any communication channel you like.

You can invite team members as viewers, collaborators or admins who can manage the account. You can save unlimited canvases in each workspace. All members of a workspace have at least read access to all canvases within the workspace. If you don’t want to invite someone permanently but e.g. have feedback, you can also share each canvas individually through a link sharing system similar to google docs.

I need more workspaces! How can I upgrade?

Please get in touch with support by sending a mail to support@ so we can upgrade you, there’s only the difference between the plans to be paid, even if you signed up a long time ago.

Will be canvases be migrated when I upgrade to the 2.0?

Yes of course, all your data is migrated between the 1.0 and the 2.0. If you have been using Canvanizer 1.0 with different email addresses or sign up with another paypal address, please get in touch with us, so we can join the accounts together.

Can I rename the Personal Workspace?

Actually no. You can rename any other workspace, but not your personal workspace. This might sound a bit counter-intuitive, but we think it is important that you have a non-collaborative space that is clearly distinct from all the others that are shared with your team. The name “Personal workspace” says just that. It’s your personal workbench, where things belong that are not (yet) shared. Maybe unfinished variants, things not yet ripe to be moved into the spot light of your proper project workspace, that is included in even the smallest plan, Everybody needs a place to call his/her own, don’t you think 🙂

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