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Key Partners ?    Insert

  1. Who are your key partners?
    2. Who are your key suppliers?
Mobile Edit  [x]

<span class="notranslate" xss=removed xss=removed><span class="google-src-text" xss=removed>Verizon Experience</span> Experiencia de Verizon</span>
<span class="notranslate" xss=removed xss=removed><span class="google-src-text" xss=removed>At&T- Digital Life security program and DirectTV</span> Programa de seguridad de At & T Digital Life y DirectTV</span>

Consumer Electronics Vendors Edit  [x]

Sony, Canon, Google, Intel, Microsoft, Nikon, Samsung, and Apple

International Subsidiaries Edit  [x]

Chinese and European (now divested)
Canadian- Futureshop Ltd.


 Animal Factory
 Dog Toys LTDA
 Icono pet LTDA
 Can Amor
 Purina
 Pedigree

The Towers, Arthur Sanders, Tinishia Terrell Edit  [x]
Key Activities ?    Insert

  1. What are your key activities?
"Pathway to Excellence" Edit  [x]
Ship-from Store Program Edit  [x]
New Product Events and Releases Edit  [x]
Providing child care to residents of The Towers and the community. Edit  [x]
Limited Returns Discount Edit  [x]

Offering 1-5% discount in exchange for the right of the customer to return products could significantly reduce the cost of returns during holiday seasons.

Retail Partners Edit  [x]

Macy's- "Blue Shirts" running key pieces of the technology department

Value Proposition ?    Insert

  1. What are your value propositions?
To provide "advice, service, and convenience at competitive prices." Edit  [x]

Joy's value proposition

Social Media and Advertizing Edit  [x]
Customer Membership Plan Edit  [x]

A rewards plan or exclusive credit card will maintain customer loyalty through priority offers and deals.

Customer Relationships ?    Insert

  1. Your customer relationships?
Product Engagement Opportunities Edit  [x]
Customer Assistance and Superior Service Edit  [x]
"Expert Service. Unbeatable Prices" Edit  [x]

Original (pre-2008) value proposition

Customer Segments ?    Insert

  1. Customer Segments
90% from: Edit  [x]

Urban Trendsetters
Upscale Suburban
Empty Nesters
Middle America

"Angels" vs "Devils" Edit  [x]

Tailoring sales practices towards good customers, as opposed to those that make returns or cost the firm money.

Newest vs Mature Edit  [x]

Newer technologies are directed towards the upper income customers, while mature technologies like flat screens are sold to the masses.

Revenue Breakdown from Goods Edit  [x]

50% ($257.5B) audiovisual equipment
34.3% ($176.2B) computer hardware
10.5% ($53.9B) music and video
5.2% ($26.8B) game consoles

Key Resources ?    Insert

  1. What are your key resources?
Trained Employees Edit  [x]

Geek Squad
Blue Shirts

Elite Management Team Edit  [x]
Distribution and Supplier Networks Edit  [x]
IT Systems Edit  [x]
Best Buy Brand Edit  [x]

The best at everything consumer-electronic.

Private Label Brands Edit  [x]

Insignia, Dynex, Init, Rocketfish, ect. have provided a buffer against online retail encroachment.

Channels ?    Insert

  1. Channels
Website Edit  [x]
Privat Salg Edit  [x]
Kommunerne og Politikere Edit  [x]
Retail Stores Edit  [x]
Cost Structure ?    Insert

  1. What about your cost structure?
Labor & HR Edit  [x]

Geek Squad, Blue Shirts, back office, ect.

Retail Space Edit  [x]

Pop-up small space leasing and tax expenses

Transportation and Distribution Edit  [x]
Information Technology Edit  [x]

Website, logistics, software products, ect.

Returned Products Edit  [x]
Revenue Streams ?    Insert

  1. What are your revenue streams?
Retail and Online product purchases Edit  [x]
Customer Membership Plan Edit  [x]

Brainstorming Space ?    Insert Brainstorm Mode

  1. What are your temporary Brainstorming notes?

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