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1. Physical Evidences

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Delivery Personnel: Branded riders delivering orders

Sala

Balneário

Receção

Receção

2. User Actions

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Ir para sala

Devolver o euipamneto e desiquipar-se

Comprar um smoothie

Ir embora

3. Frontstage

Real-time order confirmation and status updates.

Interaction between delivery personnel and customers.

4. Backstage

Inventory Management: Utilizing AI-driven tools to maintain optimal stock levels in dark stores

Order Processing: Efficient picking and packing of items

Logistics Coordination: Route optimization for delivery personnel to ensure timely deliveries

5. Support Processes

6. Brainstorming Space