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1. Physical Evidences
Signage
Reception Desk
Medical Equipments
Documents
Prescription slips and medical certificate
2. User Actions
Acess and Arrival
Patient arrives at the Hospital via emergency department
Waiting and Registration
Patient wait in queue and register
Consultation
Patients are attended to by medical professionals in specialised clinics or wards
Treatment
Patients receive medications via the pharmacy department. In other cases, patients are admitted for specialised care.
Discharge
The doctor's confirmation that the patient is ready for discharge
3. Frontstage
Reception
Register Patient
Nurses
Doctors
Examines and Diagnoses patient
Pharmacists
Provides medication
