Second hand consumer electronic
1. Key Partners
Web-Host
GoDaddy FatCow
Delivery Companies
黑貓宅急便 新竹物流
Bank
2. Key Activities
Customers Relationship
Providing 24/7 customer services and maintaining Forum
Platform Operation
Maintaining and moderating the platform that buyers and sellers use for transaction
Price Trend
Maintaning and Updating the Price Trend in the website
3. Value Proposition
Purpose of Company
Extend life cycle of electronics
Buy and Sell Platform
Powerful website for sellers to sell their used electronics and for buyers to fulfill their demand with reasonable price
Fair Price
Provide "Price Trend" so users can know reasonable value for their electronics
Forum
Providing a platform for customers to interact with other users and our staffs
4. Customer Relationships
Customer Service
Customer service provides help 24/7 for both buyers and sellers
Customer Review
User Score Transaction Points
Forum
Forum can be used by users to actively communicate with other users or our staff
5. Customer Segments
Young People
Young people that prefer online shopping rather than conventional shopping
Elders
Elders who want to buy / sell electronics via online but not familiar to use internet
6. Key Resources
Users
Buyers and Sellers
Staff
Staff for maintain the website and Forum
Web Platform
Price Trend
7. Channels
Web Platform
Can be accessed with internet via computers or other gadgets
Telephone
For people who do not have access to or not familiar with internet
Payment
Convenience Store Internet Banking Face to Face
