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Key Partners ?    Insert

  1. Who are your key partners?
    2. Who are your key suppliers?
Safety Edit  [x]

Clinic (Training CPR, First Aid)
Security (Cooperation ensure guest safety)




Relaxing, health & well being Edit  [x]

Spa (cooperation for treatment + healing...)
Concierge (organize tour, activities...)

Cleaning: Edit  [x]

* PA: cooperation cleaning Fitness & Kid & Shower, Clocker
* Engineering: Cleaning bottom pool by machine & chemicals

GM Feedback Edit  [x]

Top 3 Key Partners for your department to Deliver your Value / Gift to the Guests
Key Activities ?    Insert

  1. What are your key activities?
Safety Edit  [x]

Always have Life Guard at the booth (Fit + Kid, Main + Lagoon, Oasis + Beach)
Certificate CPR
Certificate Life Guard
Knowledge about Machine in Fitness & Wellness
Detect potential risks
Ensure equipment, game for kids safety

Relaxing, Health & well being Edit  [x]

-Indoor Activities
* Game & Sport: chess, board game, fitness, swimming...
* Dance: stop dance, funny dance...
* Drama: story telling, comedy skits...
* Art & Crafts: origami, pop up cards, painting..
* Hobby & Collecting: cooking, dancing, fllowers...
-Outdoor Activities
* Games & Sport: Soccer, volleybal, kayak..
* Wellness: Aerobics, Tabata, Yoga...
* Music: Singing contest...
* Natural & Outdoor: Hiking, Campping, Scub Diving, Excurions
* Art & crafts: Paiting, Drawing...

CLEANING Edit  [x]

*Fountain in lobby
*Main pool
*Lagoon pool
*Oasis pool
* Beach
*16 pool villas
* Fitness Center
* Kid club

GM Feedback Edit  [x]

1. What are the 3 top Key activieties.

2. Make sure they are measurable

3. Make sure they are your departmets

4. TET Village should be a key activity for this period
Value Proposition ?    Insert

  1. What are your value propositions?
Safety Edit  [x]
Relaxing, Health & well being Edit  [x]
Cleaning Edit  [x]
GM Feedback Edit  [x]

1. Safety is in regards to the pools, Beach, Playground

2. Cleaning also in regards to pools and Beach

3. What about Kids Club & TET Village
Customer Relationships ?    Insert

  1. Your customer relationships?
Make guest comfortable, interesting when using pool, beach or activities.. Edit  [x]
Customer Segments ?    Insert

  1. Customer Segments
Kids Edit  [x]
Family Edit  [x]
Couple Edit  [x]
GM Feedback Edit  [x]

1. Good seperations of our customer segments, but also need to break it down to ages especially for Kids Club
Key Resources ?    Insert

  1. What are your key resources?
Safety Edit  [x]

Life Guard: 3 person/ shift (6 person/ day) (Now: 3 person/ day)
CPR : must Training (Now: 1 have)
Certificate Life Guard: must training & test (Now: 1 have)
Check & arrange neatly equipment in kid club

Relaxing & health - well being Edit  [x]

Need someone with expertise to arrange and organize

Cleaning Edit  [x]

At least 2 staff/ shift for only cleaning all areas (Now: no one)

GM Feedback Edit  [x]

1. Pick the top 3 key resources that makes your department to deliver the Gift / Service to the Guests.
Channels ?    Insert

  1. Channels
GM Comment Edit  [x]

Think of Departments that could be your channel for the guests
Cost Structure ?    Insert

  1. What about your cost structure?
GM Feedback Edit  [x]

1. Cost of any service deficiency

2. Manning Costs

3. Additional Equipment costs or rentals
Revenue Streams ?    Insert

  1. What are your revenue streams?
GM Feedback Edit  [x]

1. Goal of additional Revenue from Recreation Activeties

Brainstorming Space ?    Insert Brainstorm Mode

  1. What are your temporary Brainstorming notes?
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