The service blueprint is a technique used for service innovation. The technique was first described by Lynn Shostack, a bank executive, in the Harvard Business Review in 1984. The blueprint shows processes within the company, divided into different components which are separated by lines. If you would like to hear more, please refer to the wikipedia article on Service Blueprints.
If you want to try it out without entering your email address, please use our public Demo Service Blueprint Canvas for a first impression.
