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Key Partners ?    Insert

  1. Who are your key partners?
    2. Who are your key suppliers?
1.1. Submit AC instruction form to GM/OM for approval Edit  [x]

- Get the form from FO Dept
- Then send this form to FC Dept to calculate cost
- Next, send information to Purchasing team to find suplier for printing
- When it delivery, we will ask HSK help to stick the form for each AC thermostat in the room

3. Submit chiller repairing service to GM/OM for approval Edit  [x]

- FC Dept work with contractor for reasonable price, reach an agreement on conditions and terms in the contract
- When the contract valid, Eng'g team will coordinate with contractor to do work before Tet holiday

GM Feedback Edit  [x]

Key Partners to reach your goal / value this is more Key activeties
Key Activities ?    Insert

  1. What are your key activities?
1. Sticking AC instruction on each AC thermostat in the room Edit  [x]
2. Checking and maintaining AC ensure AC work well during high Occ Edit  [x]
3. Checking and cleaning FCU filter Edit  [x]
Value Proposition ?    Insert

  1. What are your value propositions?
1. All guests know how to use AC in room Edit  [x]
2. Hot&Cold water system Edit  [x]

Achieving guest satisfaction (above 95%) about water supply system

3. AC system in the room Edit  [x]

Achieving guest satisfaction about AC system when they stay in BWP hotel
Customer Relationships ?    Insert

  1. Your customer relationships?
GM Feedback Edit  [x]

Trust You score of 91/100
Customer Segments ?    Insert

  1. Customer Segments
GM Feedback Edit  [x]

1. Families

2. Couples

Edit  [x]

0 customers from N

Edit  [x]
Key Resources ?    Insert

  1. What are your key resources?
1. Ensure 100% rooms have AC instruction Edit  [x]
2.Regularly checking all system and filling the checklist form Edit  [x]
3. Focus on AC maintenace work and complete before Tet holiday Edit  [x]
Channels ?    Insert

  1. Channels
GM Feedback Edit  [x]

1. Complaints through FO

2. Complaints Through Facebook
Cost Structure ?    Insert

  1. What about your cost structure?
Gm Feedback Edit  [x]

1. Payroll Cost

2. Energy Costs
Revenue Streams ?    Insert

  1. What are your revenue streams?
GM Feedback Edit  [x]

1. Discount due to not Hot Water

2. Discounts due to AC not working
Brainstorming Space ?    Insert Brainstorm Mode

  1. What are your temporary Brainstorming notes?
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